Terms of service

Modern Mama Customs Terms of Service

Welcome to Modern Mama Customs! These Terms of Service govern your use of our website and your purchases from Modern Mama Customs. By visiting our website, placing an order, or using our services, you agree to these terms.

Online Store Terms

By using our website, you confirm that you are legally able to enter into a purchase agreement in your jurisdiction.

You may not use our products, website, or services for any unlawful or unauthorized purpose.

We reserve the right to refuse service, cancel orders, or limit quantities when reasonably necessary, including in cases of suspected fraud, pricing errors, product availability issues, or misuse of our website.

Products & Made-to-Order Items

Many Modern Mama Customs products are made to order. Because products are created specifically after an order is placed, slight variations in color, print placement, or appearance may occur.

We make every effort to display product colors and images as accurately as possible. However, colors may appear differently depending on your screen or device.

Product availability may change without notice.

Pricing & Payments

All prices are listed in U.S. dollars unless otherwise stated.

Prices, promotions, and product availability may change at any time without notice.

Customers agree to provide current, complete, and accurate billing, shipping, and payment information when placing an order.

Applicable taxes and shipping charges will be calculated and displayed during checkout.

Orders

After placing an order, you should receive an order confirmation using the contact information provided at checkout.

We reserve the right to cancel or refuse an order when necessary due to suspected fraud, payment issues, product availability, pricing errors, production limitations, or other circumstances that prevent us from fulfilling the order.

If we cancel an order that has already been paid, the appropriate refund will be issued to the original payment method.

Personalized & Custom Products

Customers are responsible for reviewing all names, spelling, dates, photos, text, sizing, colors, and other customization information before submitting an order.

Personalized and custom products are generally final sale unless the product arrives damaged, defective, incorrect, or contains an error caused by Modern Mama Customs or our fulfillment provider.

Customers may not submit content for customization that infringes another person's intellectual property rights or contains unlawful material.

Shipping & Delivery

Production and delivery estimates are provided as estimates only and are not guaranteed.

Some orders may be produced and shipped from different facilities and may arrive in multiple packages.

Please review our Shipping Policy for additional information regarding processing, shipping, tracking, incorrect addresses, delays, and international orders.

Returns, Refunds & Cancellations

Because many of our products are made to order, returns and exchanges are limited.

Please review our Return & Refund Policy before purchasing for information regarding sizing, damaged or defective products, personalized items, cancellations, and refunds.

Intellectual Property

Unless otherwise stated, the Modern Mama Customs name, branding, original graphics, photographs, website content, and other original materials created by Modern Mama Customs may not be copied, reproduced, sold, distributed, or used for commercial purposes without permission.

Third-party names, trademarks, artwork, or other intellectual property remain the property of their respective owners.

Third-Party Services

We may use third-party services to operate our store, process payments, manufacture products, fulfill orders, provide shipping, or otherwise support our business.

We are not responsible for third-party websites or services outside of our reasonable control. Your use of third-party services may also be subject to their respective terms and policies.

Prohibited Uses

You may not use our website or services to engage in unlawful activity, attempt to interfere with the security or operation of the website, transmit malicious code, commit fraud, or violate the rights of Modern Mama Customs or others.

Limitation of Liability

To the fullest extent permitted by applicable law, Modern Mama Customs will not be liable for indirect, incidental, special, or consequential damages resulting from your use of our website, products, or services.

Nothing in these terms is intended to limit any rights or remedies that cannot legally be limited under applicable consumer protection laws.

Changes to These Terms

We may update these Terms of Service from time to time. The current version will be posted on our website, and continued use of the website after changes are posted constitutes acceptance of the updated terms to the extent permitted by law.